• Installing and configuring computer hardware (Servers, Desktops, laptops etc) operating systems, system drivers and applications.
• Fixing equipment, including printers, scanners, wifi devices, etc.
• Monitoring and maintaining computer systems and applications.
• Assisting staff/clients remotely or over the phone through a series of actions to help resolve IT related issues.
• Troubleshooting IT systems and diagnosing hardware or software faults.
• Providing support, including procedural documentation and relevant reports.
• Following diagrams and written instructions to repair a fault or set up a system.
• Installing the necessary updates, patches and service packs.
• Responding within agreed time limits to call-outs.
• Working continuously on assigned tasks until completion.
• Coordinating with local vendors to resolve equipment part failures, ensuring the optimum delivery and support level.
• Keeping track of reported desktop problems and associated solutions.
• Writing procedures for the installation, use, and troubleshooting of communications hardware and software.
• Troubleshooting all computer hardware, software and network related problems.
Candidate with valid Bahraini driving license preferred
Interested candidates can send their CVs to jobs@nexcelbahrain.com