Introduction
As a Tier 2 Tech Support Engineer, he/she should support Avaya PABX Systems and Tier 1 Tech Support Engineer for PABX. As well as possessing good technical knowledge and should be supporting clients Telecom System round the clock whenever required.
Main Tasks:
- Changing extension username
- Extension transfer
- Converting phones to digital and analog (Vise versa)
- Perform basic troubleshooting on telephone faults
- Basic understanding of PABX systems
- Be on call to provide support for any critical telephone issues
- Preferably familiar with Avaya PABX systems
- Telephone cabling tracing and crimping
Experience
Minimum three (3) or more years of hands-on experience in same field.
Mandatory requirements:
Car with valid driver license
Interested candidates can send their CVs to [email protected]