Best Computer Shop In Bahrain
Many businesses choose to outsource their IT Support to a Managed Services Provider to save time, money, and resources, but deciding whether to delegate this responsibility to a third party can be a difficult decision. Here are nine reasons why you should outsource your IT support.
Why should you outsource your IT support?
- Cut your expenses
The average annual salary of an in-house IT manager ranges between BD 9k and BD 10k. There are also the costs of recruitment, company benefits, and ongoing training to keep their skills up to date.
An in-house IT specialist is a luxury that many smaller businesses cannot afford. However, this frequently means that businesses are using outdated systems and experiencing periods of downtime, forcing employees to spend time trying to fix problems they don’t understand rather than getting on with their work. The costs associated with this loss of productivity can quickly mount.
Outsourcing your IT services to an external team allows you to save money by only paying for what you require, with all costs rolled into a single fixed monthly payment that fits easily into your budget.
- Obtain assistance as needed.
As your company’s IT needs peak and trough, you may not be able to justify hiring an in-house IT professional. You may be a small business with insufficient space for another employee.
Even if you can’t justify a full-time in-house IT manager, your IT systems are still critical to your business. If something goes wrong, or if you want to modernize your operations, you’ll need someone to help you out when you need it.
When you outsource IT support, you can be confident that your IT systems are constantly monitored to prevent problems. And, if you do run into any issues, you can call on a team of experts whenever you need them, without having to hire anyone.
- Supplement your in-house knowledge
You may have a dedicated IT manager or an employee who is responsible for your IT in addition to their regular job and on whom you rely for business continuity.
Unfortunately, there may be times when a critical failure stops operations and your IT manager is on vacation, sick, at an external event, or in a meeting.
Alternatively, they may discover that the problem is more severe and complex than they can handle at their current level of capability.
With an outsourced IT support team, you can ensure that someone is always available to take your call and provide solutions to supplement your own internal IT staff.
- Ensure that you have the necessary skills for the job.
Hiring for an IT position is difficult, especially when the market is more competitive than ever.
At the best of times, recruitment is a difficult, time-consuming, and expensive process, and hiring the wrong person can be a costly mistake for your company.
How do you know which candidate has the right skill set for your company if you don’t have a technical background?
Outsourcing your IT support eliminates the time and stress associated with recruiting for an in-house position. You can be confident that with an expert team on hand throughout the week, you will always have access to employees with a wide range of technical skills and the most recent industry qualifications.
- Concentrate on running your business.
When you and your employees are constantly dealing with IT issues and fighting against outdated technology, you don’t have much time to focus on your work.
Downtime can be a huge cost for business leaders, and you should be spending your time on what matters, such as your staff, costs, and meeting the needs of your customers.
Outsourced IT support will provide you with complete peace of mind, relieve the stress of managing your technology requirements, and allow you to focus on running your business.
- Boost employee productivity
Technical issues, no matter when they occur or how severe they are, can cause disruption, time waste, and financial loss.
Even if you don’t have any technical issues, you may be devoting a significant amount of time to recurring tasks or sifting through endless email threads to complete projects.
The traditional break/fix model has given way to modern IT support. A great service provider nowadays is proactive, preventing problems where possible and recommending solutions that can help you be more productive, such as automating recurring tasks and embracing collaboration tools like Microsoft Teams.
- Make use of cutting-edge technology.
The IT landscape is constantly changing, and new technological services and solutions are being developed all the time.
It can be difficult to keep up with all of the new updates, products, and applications available and determine whether they are appropriate for your business.
When you outsource to a Managed Service Provider, they specialize in business technology. You can be confident that they will have access to all of the most recent developments and training on new solutions, allowing them to provide you with informed advice on the technologies you should be embracing to help your business succeed.
- Gain access to cutting-edge services and solutions
When you consider what you might need an IT support provider for, the first things that come to mind are routine issues and critical failures.
However, IT requires a long-term strategy; it’s not just about fixing obvious problems; it’s about leveraging technology and making your job easier. Furthermore, there are numerous scenarios to consider, such as hybrid working, cyber security, communication systems, and potential disasters.
Your options with a Managed Service Provider like Air IT aren’t limited to reactive IT support. You can benefit from professional services and project management, cyber security, communications, and business intelligence, in addition to support and consultancy.
- Avoid problems before they occur.
If you have a reactive, break/fix support system, you are probably costing your company more time and money than is necessary.
By the time you realize there is a problem, your employees’ productivity has already suffered, and you are likely to experience lengthy periods of downtime, which is both costly and inconvenient.
When you use an outsourced IT support provider, you can rest assured that your systems are constantly monitored, allowing you to identify and resolve potential issues before they impact your business. This means that downtime is minimized.