### IF PROPER REFERENCE IS NOT FOLLOWED OR JOB DESCRIPTION DONOT MATCH DO NOT APPLY WE WILL BLOCK YOUR EMAIL###
Reference Numbers should be Clearly Mentioned in the Subject line and which job you are applying for Eg: *REF# 001 – IT Helpdesk*
References
1. 001 – IT HelpDesk
2. 002 – IT Technicians
3. 003 – IT Support
4. 004 – Showroom Sales IT Engineer
5. 005 – PABX Telephone Specialist
6. 006 – CCTV Specialist
7. 007 – Access Control Specialist
8. 008 – Labours
9. 009 – Admin & Facility Manager
10. 010 – Procurement Manager
11. 011 – Software & Web Developer
12. 012 – Security & Safety Supervisor
Job Responsibilities:
Providing 1st line technical support to customers – taking enquiries by phone and email
Dealing with problems for hardware, such as servers, computers and printers, and software programs
Asking questions about the problem and explaining possible solutions
Dealing with common or basic technical issues such as resetting passwords
Using automated diagnostic programs to solve network problems
Updating knowledge bases with details of common problems which customers can view online
Using helpdesk software to log calls with descriptions of issues, progress and solutions
Passing calls to a team of 2nd line support analysts if the problem is more complex
Arranging for a technician to visit the customer if a problem can’t be solved over the phone or by email.
Minimum 3 years of relevant experience is a must
Interested candidates can send their CVs to [email protected] or apply on website
Candidate must be in Bahrain a the time of application