Roles and Responsibilities:
-Install and configure software and hardware
-Manage network servers and technology tools
-Set up accounts and workstations
-Monitor performance and maintain systems according to requirements
-Troubleshoot issues and outages
-Ensure security through access controls, backups and firewalls
-Upgrade systems with new releases and models
-Develop expertise to train staff on new technologies
-Create technical documentation, manuals, reports and IT policies
- Follow-ups independently
Skills required:- Excellent communication skills
- smart personality
- troubleshooting
- can do L1 support
- vendor management
- asset management
Qualifications: Minimum bachelors degree in relevant field. Candidate with MCSA/MCSE will be given preference